This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

In order to provide our Services (as defined below) through our apps, services, features, software, or website, we need to obtain your agreement to our Terms of Service ("Terms").

If you do not agree with the these Terms, please do not use our Services.

These Terms govern your use of our website located at https://locan.app and/or the Locan mobile application made available by Headlit Software Solutions Private Limited ("Headlit", "Company", "we", "us" and "our"), established under the laws of India having its registered office at Plot No.113, S.F.No. 5/3 & 5/2, EVP Street, Sapthagiri Nagar, Porur, Kancheepuram, Chennai – 600116. The terms "you" and "your" refer to the user of the Services.

Our Services (as we have described below in detail) and these Terms are compliant with the Indian Penal Code, 1860, and Information Technology Act, 2000, including all amendments made to it and rules framed under it. When you use any of our Services, you accept and agree to these Terms. However, please note that we do not represent that we are compliant with laws of any country apart from India. If you wish to use our Services, please ensure that you are permitted to do so, in your jurisdiction.

If you are using these services outside India, please comply with your local laws.

Our Terms and Privacy Policy are given in the following sections:

• Terms

• Privacy Policy

Quick access:

• Data Deletion Instructions

About Services

Minimum age

You must be at least 13 years old to use our Services

Account Registration

To create an account you must register for our Services using your phone number. You agree to receive text messages (from us or our third-party providers) with One Time Password to register for our Services

Privacy of user data

We do not sell, rent or share your personal data with any third party. We do not expose your personal data in anyway even within our services

Software

In order to enable new features and enhanced functionality, you consent to downloading and installing updates to our Services

Fees and Taxes

You are responsible for data and mobile carrier fees and taxes associated with the devices on which you use our Services

Connecting You With Other People

We provide, and always strive to improve, ways for you to communicate with other Locan users through messages,sending images and video, amongst others. We work with partners and service providers to help us provide ways for you to connect with their services

Communicating With Businesses

We provide, and always strive to improve, ways for you and businesses and other organisations, to communicate with each other using our Services, such as through broadcasts and chats. We offer specific features and services to broadcast admins so that they can get an abstract overview of members who are following their groups. An overview of the kind of certain range of age groups in which their members fall and the count of members in various genders. This is a helpful data for broadcast group owners to know and improve their services and the content they offer for their members. The statistics comes with safety measures such as providing this information only when sufficient members join that broadcdast group so that any guess work about certain known individuals is fully eliminated. This comes on top of the basic protection of user identities where no admins or members can see the members list in our broadcast group. Always admins can see only count or numbers related to their user base. Nowhere do we display any information about any individual user in these features

Safety, Security, And Integrity

We work to protect the safety, security, and integrity of our Services. This includes appropriately dealing with abusive people and activity violating our Terms. We work to prohibit misuse of our Services including harmful conduct towards others. If we learn of people or activity like this, we will take appropriate action by removing such people or activity or contacting law enforcement

We have implemented measures to ensure that our Services are secure. However, there is no guarantee that we are immune to hacking and virus attacks. You must ensure that you have requisite anti-malware and antivirus software on your mobile device and computer to ensure its safety. You must not allow any person to use your phone number, and not allow multiple accounts to be linked to your phone number. You shall be responsible for all content posted that is linked to your phone number.

Enabling Access To Our Services

To operate our Services, we need to store and distribute content and information in data centers and systems, including outside your country of residence. The infrastructure is necessary and essential to provide our Services. This infrastructure may be owned or operated by our service providers

Using Locan

Our Terms and Policies

You must use our Services according to our Terms and posted policies. If we disable your account for a violation of our Terms, you will not create another account without our permission

Legal and Acceptable Use

You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that: (a) violate, misappropriate, or infringe the rights of Headlit, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) are illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive, or instigate or encourage conduct that would be illegal or otherwise inappropriate, such as promoting violent crimes, endangering or exploiting children or others, or coordinating harm; (c) involve publishing falsehoods, misrepresentations, or misleading statements; (d) impersonate someone; (e) involve any non-personal use of our Services unless otherwise authorized by us

Harm To Locan Services Or Users

You must not (or assist others to) directly, indirectly, through automated or other means, access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit harmful computer code through or onto our Services; (c) interfere with or disrupt the safety, security, confidentiality, integrity, availability, or performance of our Services; (d) create accounts for our Services through unauthorized or automated means; (e) collect information of or about our users in any impermissible or unauthorized manner; (f) sell, resell, rent, or charge for our Services or data obtained from us or our Services in an unauthorized manner; (g) distribute or make our Services available over a network except as authorized through tools we have expressly provided via our Services

Keeping Your Account Secure

You are responsible for keeping your device and your Locan account safe and secure. You must notify us promptly of any security breach of your account or our Services.

Third-Party Services

Our Services may allow you to access, use, or interact with third-party services. For example, you may choose to share invite to an SMS App that enables you to send SMS invite to your phone book contacts. Please note that these Terms and our Privacy Policy apply only to the use of our Services. When you use third-party products or services, their terms and privacy policies will govern your use of those products or services.

Licenses

Your rights

You own the information you submit through our Services. You must have the rights to the phone number you use to sign up for your Locan account.

Our rights

We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, and other intellectual property rights unless you have our written permission. To report copyright, trademark, or other intellectual property infringement, please contact email at the rate of locan dot app.

Your license to Locan

In order to operate and provide our Services, you grant Locan a non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information (including the content) that you upload, submit, store, send, or receive on or through our Services. The rights you grant in this license are for the limited purpose of operating and providing our Services (such as to allow us to display your profile picture, transmit your messages, and store your messages on our servers).

Our License to You

Headlit Software Solutions Private Limited grants you a limited, revocable, non-exclusive, and non-transferable license to use our Services in accordance with these Terms.

Disclaimers and Limitations

Disclaimers

YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE OUR SERVICES ON AN “AS IS” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. Headlit DOES NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR-FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, “Headlit PARTIES”) FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, OR DISPUTE (TOGETHER, “CLAIM”) AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES.

Limitation of liability

THE Headlit PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THE Headlit PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED ONE THOUSAND FIVE HUNDRED RUPEES (INR1500). THE FOREGOING DISCLAIMER OF CERTAIN DAMAGES AND LIMITATION OF LIABILITY WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE LAWS OF SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN OUR TERMS, IN SUCH CASES, THE LIABILITY OF THE Headlit PARTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Availability of our Services

Our Services may be interrupted, including for maintenance, upgrades, or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time.

Dispute Resolution and Ending Terms

Dispute Resolution

In all cases, you agree that disputes will be subject to the laws of India and the courts of Chennai(Madras) shall have exclusive jurisdiction over all such disputes.

You agree to resolve any Claim you have with us relating to or arising out of our Terms, us, or our Services exclusively in the courts of Chennai. The laws of the India govern our Terms, as well as any disputes, whether in court or arbitration, which might arise between Headlit and you, without regard to conflict of law provisions.

Ending Terms

You may end these Terms with Headlit at any time by deleting Locan app from your device and discontinuing use of our Services. We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for Headlit. The following provisions will survive termination of your relationship with Headlit: “Licenses,” “Disclaimers,” “Limitation of Liability,” “Dispute Resolution,” “Availability of our Services”, “Ending Terms”, “General”.

General

Headlit may update the Terms from time to time. When we update our Terms, we will update the “Last updated” date associated with the updated Terms. Your continued use of our Services confirms your acceptance of our updated Terms and supersedes any prior Terms. You will comply with all applicable export control and trade sanctions laws. Our Terms cover the entire agreement between you and Headlit regarding our Services. If you do not agree with our Terms, you should stop using our Services.

If we fail to enforce any of our Terms, that does not mean we waive the right to enforce them. If any provision of the Terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable from our Terms and shall not affect the enforceability of the remaining provisions. Our Services are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject us to any regulations in another country. We reserve the right to limit our Services in any country. If you have specific questions about these Terms, please contact us.

Our Privacy Policy ("Privacy Policy") helps explain our data practices, including the information we process to provide our Services. This Privacy Policy talks about what information we collect and how this affects you.

The Privacy Policy applies to all of our Services unless specified otherwise. Also read the Terms of Service ("Terms") above, which describe the terms under which you use and we provide our Services.

Information you provide

Account Information

You register a phone number when you create a Locan account. The Phone number is used to provide our Services to you and other Locan users. We do not display User phone numbers anywhere. In Broadcast groups, we display the business phone number from Google maps that you used to verify your business.

You can add other information to your account, such as a profile name and optionally a profile picture.

We collect Date of Birth, to ensure that you are not less than 13 years of age

We also collect Gender which can be left out optionally if you choose not to provide

Date of Birth

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Gender

The Gender is an optional field. However we recommend providing that information so that in future, we can provide broadcast group suggestions that are more appropriate for you. The broadcast admins can view the aggregate gender of members and make appropriate content that is best suited for the audience.

Messages

Locan uses a third-party service provider who offer one of the fastest messaging services in the world. The messages are saved both on Locan account on their servers and on your phone. The servers are hosted on a secure AWS Platform. The messages on the third-party servers are stored in an encrypted form which cannot be decrypted without your unique user key. For every user a unique key is maintained by us which is used to secure your messages.

Your messages are secured while on transit and on storage

Location Information

We collect and use precise location information from your device with your permission when you choose to use location-related features. We support multiple GPS locations so that one can view messages for their home location, work, native city etc. All this information is stored the same way we save profiles

Payment Data

Headlit does not process payments from users and instead relies on third-party payment providers. It is the payment providers that handle your credit card or other payment related details. Neither Headlit does not have access to this information. Although we work with payment providers they are completely independent from Headlit. Please study their relevant privacy policies before making your data available to them

Refund Payments

Duplicate payments or errors will be eligible for refund. However, credit top-up & upgrade purchases are non-refundable. Contact us for issues by email with the Subject line "REFUND" regarding refundable payments within 7 business days.

We do not have a dedicated team for processing payment related issues. The payments are processed using third party provider and hence we will need the time to verify and get back to you. If we find your request to be inline with this refund policy, we will initiate the process to refund which will be credited back to the original card or account that was used for payment

Data Deletion Instructions

When you request us to delete any message you posted, we will remove that data from public view. However, the data will still be stored on our servers to meet legal and compliance requirements. We can disable your account but still keep a copy for legal reasons.

When you contact our Support team, any personal data you may share with us is kept only for the purposes of researching the issue and contacting you about your case. To request data deletion email, see instructions below.

If you would like to request the deletion of your data, please send an email to email@locan.app. In your email, please include the following:

• Subject: Data Deletion Request
• Name: Your registered full name (you can also see this under your profile page).
• Phone Number: Your registered phone number.

We will process your request in accordance with applicable data protection laws.

Cookies

We use cookies to operate and provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize them

Information we may share

Third parties

We work with third parties to provide some of our Services. For example, we send our OTP to your phone number when you register for our Services. These providers are bound by their Privacy Policies to safeguard that information. Their Terms and Privacy Policies govern those services.

Other instances where we may need to share your data

• To meet any applicable law, regulation, legal process or enforceable governmental request

• To protect against harm to the rights, property, or safety of Signal, our users, or the public as required or permitted by law

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. When we update our Terms and/or Privacy policy, we will update the “Last updated” date. These changes are effective immediately after they are posted on this page.

Your continued use of our Services confirms your acceptance of our updated Privacy Policy

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at email at the rate of locan.app